Actual call centre conversations (1)

User rating of 5 out of 5User rating of 5 out of 5User rating of 5 out of 5User rating of 5 out of 5User rating of 5 out of 5(from Healthy Pages - 12 January 2007)

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?".

Customer: "I've been ringing 0700 2300 for two days and can't get
through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".
Electronics Caller: "Can you give me the telephone number for Jack?" Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think you mean the telephone point on the wall".


Motoring Services Caller: "Does your European Breakdown Policy cover me when I am traveling in Australia?"
Operator: Doesn't the product give you a clue?

 

Caller (enquiring about legal requirements while travelling in France ):

"If I register my car in France , do I have to change the steering wheel to the other side of the car?"

 

Directory Enquiries Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?"

Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".


Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"

Caller: "Yes. That's what it says on the label, Woven in Scotland"


On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: "I haven't got a pen, so I'm steaming up the window to write the number on".

 


Tech Support: "I need you to right-click on the Open Desktop".

Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point?".
Customer: "Sure. You told me to write 'click' and I wrote 'click'".

 

Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"

 

 

Caller:  "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".

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Comments


  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 bree: WOW!! I actually look smart for a change... hahaha! These were good... hope theres more postings later :)(07/07/2007)

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 David: I cant stop laughin!!!!!and the 2nds just as funny!(14/06/2007)

  • 5 out of 55 out of 55 out of 55 out of 55 out of 5 mandy: this stuff is funny!!!(28/02/2007)

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